Digital Transformation in the Energy Sector
A Dutch perspective
In the energy sector today, the transition towards sustainable energy generation is not the only significant cause for changes. We observe that digital technology has led to significant new ways for utilities to serve and interact with their customers. The impact of digital technology reaches new areas which can result in changes to business models and business processes.
This Energy Outlook mainly focuses on the Digital Transformation that takes place in utilities within the energy sector today, but many of the insights and examples could also be applied to other sectors. Utilities could also learn a lot from companies and initiatives in other sectors. The articles in this magazine touch upon all of the important aspects of Digital Transformation, showing their relevance for changing utilities in a constantly evolving energy sector.